Pet Valu — Pet Store in Brandon

Reviews of Pet Valu

• Brian

  Added 2016.09.19

  This is a store that is supposed to be open from 9 AM to 9 PM., but it seems quite acceptable that staff arrive after 9am, and proceeded to lock the door on customers so they can take another five minutes to set up their till! On top of the fact that there was not even an apology for opening late, the staff did not speak nor acknowledge me. They did seem quite happy to take my money without even a good morning, sorry to take up your time, or a thank you!!
• Carlos

  Added 2016.06.08

  Service staff where knowledgeable and caring...oh yeah the Boy vier was cool.
• Sarah

  Added 2016.03.21

  Good place for pets
• Eric

  Added 2015.12.01

  Phoned asked a question, she said check website like I was dumb for not doing that in the first place
• Sarah

  Added 2014.05.16

  I have been going to this location for several years now. The staff are very unfriendly. I have never been greeted by a staff member when I enter the store. There is usually no other customers in the store, and when I go to pay for my purchase the staff make me wait several minutes after observing me standing at the counter. I spend approx 100 a month on food and supplies for my pets. I wanted to pay with my debit card but use an alternate account than the account connected to the tap option and the cashier took my card from me and made me use the tap option. I expressed that I did not want to do this and she made no offers to reverse the transaction so I could pay with the correct account. I only shop there because of the rewards program but I am seriously considering shopping somewhere else. I am shocked that staff members are allowed to treat customers so rudely. I buy bulk which make them heavy items and sometimes there is a cart to use and other times the staff are using it to stock shelves. I have never been offered assistance to my vehicle with my purchases ( approx 100 lbs of product)
• Nathaniel

  Added 2013.12.26

  Staff maybe knowledgeable, but the service is far from good!