Murray Chevrolet Cadillac Buick GMC Brandon — Car Dealer in Brandon

Reviews of Murray Chevrolet Cadillac Buick GMC Brandon

• Sebastian

  Added 2016.10.03

  Their slogan “Our reputation is our guarantee” means nothing, you’re a gear in a large cog that is spinning out of control.
• Ashley

  Added 2016.04.25

  I spoke with the GM, and I spoke with Mr. Murray himself, both great people. Their answer, we made a rookie mistake and it happened to you… again…
• Daniel

  Added 2016.01.28

  I call and speak to the sales manager who proceeds to yell at me over the phone. By the time we get the vehicle home the shake is back and there is now a loud clunking noise.
• Alejandro

  Added 2015.12.18

  A different time they had worked on my car and did not let me know it was finished. Apparently it had been finished several hours earlier. When I went to pick it up it was sitting unlocked in their parking lot..
• Caleb

  Added 2015.11.16

  I asked the dealership and salesman to meet me half way and re paint or replace the parts. Yes it is a cosmetic issue. I purchased a Cadillac for a reason. I always wanted a nice vehicle and to keep it nice and clean inside and out.
• Isaac

  Added 2015.09.09

  Another time I was getting a door fixed and they ruined my locks. They superglued something together and my door was unable to open as a result. They obviously do not check their work.
• Ashley

  Added 2015.08.21

  Dealt remotely from Vancouver, great service and helpful staff! Highly recommend even if you aren't from Brandon! They will take care of you!
• Dominic

  Added 2015.05.12

  we drive 4 hours with kids in tow to look at a vehicle. The vehicle is not road worthy. It shakes when you get up to 100 km/h. Why is it even listed for sale with this problem? We are told the problem will be fixed when the shop opens on Monday. We make the 4 hour drive back home. My husband goes back on Wednesday. Says its better but he thought it might be pulling to the right. Asks them to take a look, maybe rotate the tires. They tell him that they have done enough and they won't do any more.
• Ethan

  Added 2015.05.05

  Would not recommend. I have more stories I could share..
• Isaiah

  Added 2015.02.12

  Buyer Beware!!
• Kyle

  Added 2014.11.17

  I made an appt to get two things fixed that was part of a recall. They had over a week notice. When I took my car in and later picked up when done, only one of the things had been corrected. The other wasn’t done bc they forgot to order the part needed so I had to make another appt. Which is what I was trying to avoid when I had made the appt to get both things done at the same time.
• Alyssa

  Added 2014.10.04

  Buy your vehicle there, but run hard and fast away from Service.
• Wyatt

  Added 2014.08.04

  I call the next day to have the problems addressed. I am told to bring it back to Brandon. I am told that they will not authorize another dealership to look at it because they will go on a shopping spree. If you had sold me a decent vehicle there should be nothing to worry about. I assume they don't want to pay for a tow, which is how I said that is the only way the vehicle will get back to brandon. They tell me to take it to the closest Chrysler dealership. There they find, broken tie-rod, back shocks are gone and the rear tires needed to be balanced.
• Jayden

  Added 2014.07.01

  Not Good At All! They only get one star because you can't give less.
• Antonio

  Added 2014.05.22

  I show up for my warranty work, get shuttled off to the mall, come back four hours later to find out my truck isn’t ready yet. Life happens… My salesman goes to check on the truck and that’s when things go terribly wrong, my parts were not in, and the communication breakdown caused me a total wasted day. No phone call earlier in the day, just my truck sitting in a corner of the body shop with a work order on it. I am not convinced that I would have gotten my truck that day if my salesman hadn’t gone out to see what the status was.
• Justin

  Added 2014.04.15

  I have had more issues than I can discuss in this review, but the last one takes the cake. I booked my vehicle in for warranty work last week while getting an oil change. They called me the night before to make sure I was going to be at my appointment with them the next day…. Sounds great!
• Colin

  Added 2014.03.02

  A week after that a transmission line needs replacing.
• Hunter

  Added 2014.01.16

  I have very mixed reviews on Murray Chev Cadillac. Rick Q in the sales department is amazing. He does what he says he’s going to do, and always has your back. I have purchased several trucks from him, Rick knows his stuff. The biggest obstacle there is their service I simply cannot give them a low enough number. They cannot find their bottom with both hands.
• Joseph

  Added 2013.12.10

  I would never recommend them nor will I ever go back!
• Aaron

  Added 2013.10.29

  The sales man that helped us was fine as was the financial guy. The managers on the other hand have no idea how to treat customer ans should seriously consider a change in career.
• Ashton

  Added 2013.07.20

  I drive a cadillac so I sometimes don’t have a choice and need to go to Murray’s. Every time I’ve been disappointed.
• Carlos

  Added 2013.07.10

  Time means nothing to someone who still collects a pay cheque fighting battles with angry customers. I get to go back so that they can get it right, and I am going back so that they do, but my advice is to steer clear of service, they simply cannot get it right, time and time again.
• Brian

  Added 2013.07.03

  Purchased a 2010 Cadillac CTS from here. I paid the sticker price for the vehicle and did not try to haggle at all. More than fair on my part. Upon purchasing the vehicle I was not satisfied with the paint job. The bumper was and is now peeling all of its clear coat. Must have been a poor job out of the factory.