Planet Kia — Car Dealer in Brandon

Reviews of Planet Kia

• Nicholas

  Added 2016.10.08

  I decided to purchase a used vehicle through a dealership to avoid the problems associated with a private sale.
• Elizabeth

  Added 2016.08.17

  Nice place but Repairs haven't been done right a couple times. Had a steering issue and it was the alignment. Well got that fixed but the steering wheel wasn't centered so back in it went and now I'm having the same steering issues.. I'm going to Kelliher Ford in Brandon since they have a laser alignment machine so I can double check if something is out of line.. this is my 3rd Kia and Id love to buy a 4th in the near future but I have to be fair and not point my finger at one company, as I'm sure all dealers have there own issues to. And yes you'll be seeing me again ;)
• Matthew

  Added 2016.04.22

  The dealership informed me that since it was a used car, there was no warranty, therefore not their problem.
• Eric

  Added 2016.04.01

  In addition, it’s scary to think that, in a climate that is regularly below -30, I could have got the flat tire during the winter, only to realize there’s no tire iron to change the tire, and the battery is too weak to survive the cold, and without the right key to get back into the car. This mix of failures was a lawsuit waiting to happen.
• David

  Added 2016.02.29

  I had to change my rating because frustration got the better of me and I forgot all that Planet Kia has done for me in the past.. With that said I support Planet Kia and will always be a faithful customer. Planet Kia have ALWAYS gone above and beyond expectations..
• Gabriel

  Added 2016.02.24

  I drove the car for about 2 months when 2 tires went flat in 3 days. I then discovered the car did not come equipped with a tire iron, so I was unable to get the bolts off or use the jack to change the tire myself. When I called the dealership, I was told that since the tire iron was not a required item during the vehicle safety, they would not provide one.
• Sebastian

  Added 2016.01.07

  Also Dave in service is one OUTSTANDING guy, very helpful and knowledgeable. I'm sorry to hear about the sudden loss of their main Tech as I always requested him to work on my cars in the past.
• Ashley

  Added 2015.10.31

  The first time the temperature went below -10 , the car battery died. The key fob doesn’t work when the car battery is dead, so I then discovered that the key in the fob did not actually belong to the car, it was the wrong key.
• Jordan

  Added 2015.04.18

  I had a wonderful experience with planet kia in brandon. They helped me get a car with pretty bad credit (not the greatest​ car
• Kyle

  Added 2015.01.12

  About 6 months after I purchased the car, the other two tires went flat. Again, the mechanic said the bead was damaged when the tire was put on the rim. Being that they are low profile tires, the bead will be damaged if the rubber is installed carelessly onto the rim. Which is what Kia did prior to selling me the vehicle.
• Grace

  Added 2015.01.11

  The funny part being, if the dealership hadn’t offered new tires, I would have bought new tires and had them installed independent of the dealership, I would have a warranty and would still have spent less money on the tires for this car than I have so far.
• Elijah

  Added 2014.11.20

  I contacted the dealership and was told very condescendingly informed me that this is impossible, he “just can’t see how that could happen”. They agreed to provide me with exactly ONE key for my vehicle and that if the factory one they ordered did not fit, they would do no more. Luckily, the factory accidentally sent 3 so I was able to put a functioning key in each fob.
• Mason

  Added 2014.08.29

  They agreed to call the dealership and told me they would call back tomorrow. No one called. A week later, I contacted them again and they told me yes, they will call back tomorrow. Never did. A week after that I finally received a call from a different customer service agent who had spoken with the dealership.
• Emily

  Added 2014.07.17

  Cars suck, keep dangerously breaking down on the road and don't warn you about torking axils so a wheel flew off in the street too and it fogs up ALOT AND QUICKLY within minutes you can't see enough to drive I would give 0 stars if possible
• Sophia

  Added 2013.12.03

  The staff and service is amazing!
• Kyle

  Added 2013.07.05

  She told me that the dealership had no idea of any of the issues I’ve been having because I have not been into the dealership since I bought the car.
• Ashton

  Added 2013.06.11

  Planet Kia up-sold the used car I picked by offering to put new all-season tires on, free of charge.
• Colin

  Added 2013.05.29

  She informed that she didn’t know why I would call Kia Canada, why didn’t I go to the dealership? I said, well my experience with them has not been helpful.
• Connor

  Added 2013.05.17

  After the most recent flats, I called Kia Canada. They asked why I didn’t called the dealership. Well, in the past the dealership has been less than helpful, and even if they did agree to help, why would I trust them to reinstall tires that they damaged the first time they did it??
• Jason

  Added 2013.05.15

  After arguing that the tires were in fact the dealerships responsibility because they put them on, she told me that my issues were not actually the problem of Kia Canada. When asked, “how is it not Kia Canada’s problem?” She responded that it’s not Kia Canada’s problem because they stand by their dealership. In my opinion, this is indeed a “Kia Canada” problem, since it’s a Kia car from a Kia dealership.
• Michael

  Added 2013.05.14

  This is a lie, because two days after I purchased the car, the check engine light came on and I took it in for them to fix it, also I went in to get a new key for the car. Conveniently, I didn’t get any documentation for either of those visits.
• Christopher

  Added 2013.05.01

  For the tires, a mechanic (not from Kia) said in both cases, the bead was damaged when the tire was put on the rim.